Privacy Policy

1. Introduction

Factor_ LLC (“Factor,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit factorgrowth.com (the “Site”) or engage with our services.

2. Information We Collect

Information you provide directly:

• Contact information (name, email address, phone number) submitted through forms or email
• Business information (company name, website, revenue, industry) shared during intake or discovery calls
• Communications and correspondence you send to us
• Newsletter subscription information

Information collected automatically:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent on pages, referring URLs)
• IP address and approximate geographic location
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you about our services
• Evaluate potential partnerships and assess fit for our services
• Deliver and improve the services we provide to partners
• Send newsletters and updates you have opted into
• Analyze Site usage to improve functionality and user experience
• Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third-party vendors who assist in operating the Site, conducting business, or servicing you (e.g., analytics providers, email services, hosting)
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• Protection of rights: To protect the rights, property, or safety of Factor, our partners, or others

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve the Site. These may include:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant content and measure campaign effectiveness

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request data portability where applicable

To exercise any of these rights, contact us at hello@factorgrowth.com. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To make a request, contact us at hello@factorgrowth.com.

9. International Users

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

10. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

13. Contact

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: